Research And Markets: Telecom Billing Software In Emea 2008-2011

Redknee Launches Converged Billing at Japanese Multi-Play Operator iTSCOM

Image Caption Typical billing software includes functions such as pricing management, rating, partner management, service authorization, discounting and promotions, billing cycle management, financial management, and payment & collections. Rapidly growing wireless markets in parts of Europe and Middle East, regulatory changes in the telecom industry in EMEA, increasing adoption of back-office transformation projects to reduce costs and overcome the effects of the global economic downturn, and a shift toward convergent data services and networks are driving the growth of telecom billing solutions market among communications service providers in EMEA. The report forecasts the market size of the telecom billing software in EMEA over the period 2008-2011. It also presents the market size of telecom billing software in various EMEA countries. Further, the report discusses the key growth drivers of telecom billing software in the EMEA region. It also provides brief profiles of key vendors in the telecom billing software market in EMEA. Telecom billing software case studies in the EMEA region are also discussed in the report. This report can help IT vendors identify target geographies and verticals. Further, the sales drivers can be used to penetrate the identified vertical or increase the current share of the customers wallet. TechNavio Insights is a set of reports based on TechNavio - a market intelligence platform for the IT industry. It builds on the intelligence available within TechNavio, and leverages on the custom research experience of the Technology Navigators.
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West Virginia American Water fixes billing problems

This deal reiterates Redknee's commitment to provide its customers and communications service providers (CSPs) with highly scalable and flexible monetization and subscriber management solutions to support their growth strategies. This deal will further support iTSCOM to consolidate its billing systems from across its multiple lines of business as well as provide 'billing as a service' offerings to other application service providers (ASPs) and iTSCOM's business partners. Redknee's cloud-based multi-tenant billing and customer care solution enables service providers, such as iTSCOM, to manage partner relationships, quickly rollout new services and enhance the customer experience. In addition, the expansion will also support iTSCOM's future business growth objectives such as diversifying into other industries and cooperating with business partners for M2M and utilities. Redknee's converged billing and customer care platform provides out-of-the-box functionality which reduces capital and operating expenses, lowers the investment risk, enables fast time to market to quickly launch new innovative services and provides advanced customer care and innovative self-care capabilities. Mr. Murai, Chief Officer of IT, Tokyu Group, commented: "iTSCOM required a flexible convergent billing and customer care solution that would enable us to progress our strategy to develop and improve the cable TV market, and potentially to expand into other industries. iTSCOM chose to extend its relationship with Redknee -- a recognized leader in the converged real-time billing, rating and charging market -- as we are confident that the tools and support we receive will enable us to achieve our goals now and in the future." Lucas Skoczkowski, CEO of Redknee, commented: "We are pleased to continue to support iTSCOM with its current and future growth strategy. As an existing customer, the signing of this multi-year contract emphasizes Redknee's ability to support communications service providers with our market proven converged billing and customer care solution that addresses new opportunities for growth, enables them to strengthen and manage partner relationships, diversify their business and continue to advance the customer experience. Redknee is committed to invest in our market-leading real-time converged billing and charging solution to be the most compelling provider of choice for service providers across the world." Redknee enables CSPs to monetize and optimize the subscriber experience across the entire customer lifecycle.
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Anesthesia Billing Software Experts Physician Office Partners Offer Complete Practice Revenue Analysis

TBS chose all three solutions, securing a comprehensive, automated commission system complete with a time-saving, producer-friendly portal and billing. The VUE Producer Compensation and VUE Producer Portal implementations are currently under way. VUE Billing & Collections automates billing so carriers, MGAs and TPAs can meet customer demands for online services while increasing efficiencies. Reliable real-time billing, quick turnaround times, rapid risk assessments, retroactive adjustments and decreased manual involvement all drive improvements in the bottom line. About Total Benefit Solutions A leading general agency, Total Benefit Solutions (TBS) specializes in group health plans that deliver high-quality, affordable coverage for small- to mid-sized organizations in Washington and Alaska, as well as international businesses. Members can choose from trusted carriers such as AetnaSM, Lincoln Financial GroupSM, AssurantSM and VSPSM. Group plans include medical, dental, vision, life and AD&D, and short- and long-term disability. Global plans are specifically designed for employees working in foreign countries or U.S.-based employees of foreign companies. For additional information, please visit . Additional Resources 4800 Lyons Technology Parkway, Suite 4 Coconut Creek, FL 33073 VUE Software is a registered trademark and VUE Compensation Management is a trademark of Computer Solutions and Software International, LLC.
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Its designed to help anesthesia services provides target processes that are not performing up to the required standard and to optimize those processes to ensure increased revenues for the company in the long-term. Medical practice owners must take a proactive approach to revenue analysis to explore areas in which they are not meeting their full potential in terms of earnings. Only by working with professional billing specialists can this proactive analysis strategy become successful. And its for this reason that many anesthesia billing firms are now working with experts at Physician Office Partners Inc. to help improve their overall returns. The Physician Office Partners team has years of experience helping companies optimize their financials. This means they have worked with both smaller companies and larger multinationals to find avenues in which to increase revenues, improve billing cycle productivity and further their operational objectives. One of the reasons companies select the services of Physician Office Partners is their track-record of success.
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How To Choose The Right Small Business Billing Software

Join for Access to Our Exclusive Web Tools Heres a simple checklist of 11 things to look for when purchasing billing software for your small business: 1) Customer records This is the core element of any billing system. What sort of information do you need to record about your customers? Theres the obvious things like address, phone, fax, mobile, email and web address. But what about marketing-related information like how did the customer find out about your business?, and standard discounts for key clients. 2) Multiple contacts & Communication history If many of your clients are businesses with multiple contacts, can you record individual contact details for each person? Word of mouth is the most powerful form of advertising, and statistics show that one of the most important factors in customer satisfaction is good customer service. Have you thought about keeping a log of all communication with your customers? It can be extremely helpful for improving internal communication within your business, and results in a more personalised service for your clients.
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Total Benefit Solutions Selects VUE Software and Goes Live With Billing System in Five Months

Customers who were billed for 36 or more days of water service - beyond the company's required 25 to 35-day monthly billing cycle - were charged higher amounts than they should have been, due to a prorating formula calculated by the billing system. The letter said customers affected by this error would receive a credit on their next monthly bill. While those customers will receive a credit, the customers affected by the missing surcharge will see an additional charge on their next bill. The surcharge inadvertently left off those bills is paid to various local government entities, including the Putnam County Building Commission, Kanawha County Regional Development Authority, and the towns of Clendenin and Arbuckle. If a customer cannot pay the additional charge in the first month, the company said customers can call the company's customer service center at 800-685-8660 to make arrangements to pay off the charge over a three-month period. Jordan said only a small portion of the 49,000 customer accounts affected by the software error will see the new charge on their next bill. "Only about 1,000 of (the 49,000 accounts) were affected by the missing surcharge error," she said. "The rest were affected by the extended billing period error and will see a credit back on their next bill." Jordan said the company notified the state Public Service Commission about the software glitch and has updated the commission on its plans to correct the situation. Contact writer Jared Hunt at or 304-348-4836. West Virginia American Water has adjusted monthly bills for roughly 49,000 customers to correct billing errors made during the company's transition to a new billing software system in May.
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